Saturday, October 10, 2009

Should Oracle Go the IBM way?

After FileNet got acquired from IBM, IBM brought all issues and problems that were inside the FileNet product support website into the open. These content were only avilable for partners and customers who had a valid login credentials to these website. Which means to see this content you should have spent enough dollars and buy support.
   Lets look at a case, many a times new patches will have some sleeper bugs or known issues. I have first hand experience where in an organisation only select few will have authorization to these website and people have to wait for these key people when they have some issue after they have applied the latest patch.
   If this info is made available in public it would make life simpler to all of us.
So should oracle go IBM way and bring content locked in Metalink into public domain?

1 comment:

Anonymous said...

Would be nice to have those bug reports show up in google, though I imagine a significant number of consultants and partners would stop coughing up the $2k opn fee every year if Metalink was open to the public. I think it would take some fairly compelling motivation for Oracle to part with that income willingly.